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FAQ & Support

  • All orders are delivered electronically

  • Normally all orders are delivered within 24 hours, unless otherwise stated in the order confirmation


Prices and Payment

  • All prices on our website are ex. VAT.

  • We make reservations about errors and that prices may change without notice.

  • Norwegian customers receive invoice in NOK, while customers outside Norway receive invoice in EURO. All EURO invoices to foreign customers are without VAT.

  • Payment is normally 10 days after the invoice has been printed unless otherwise agreed.

Returns and Complaints

  • All returns must be pre-approved by Frontline AS.

  • Charges may occur and we must relate to the manufacturer's applicable rules regarding return.

  • Return request is sent to

  • Credit memo will be issued as soon as Frontline AS has received its credit note from the supplier



Frontline is the Norwegian distrubutor for some of the largest international software developers. We are represented through local dealers all over Norway. We are located in Moss approx. 60 km. south of Oslo. Frontline AS was established in 1989 with a focus on hardware. As years went by we changed our focus and as of today we are a 100% software distributor. Frontline AS is by far the market leader in distribution of Adobe-software in Norway with a market share of approx. 60%


  • We answer e-mails and phones Monday to Friday between 08:00 and 16:00

  • All inquiries must be sent to

  • All questions sent by e-mail between 08.00 and 16.00 are normally answered the same day.

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Shopping With Us

  • Has been running distribution since 1990

  • We are Norway's only official Adobe distributor. We started to sell Adobe software in 1992.

  • We only distribute software

  • We are known for good support and quick feedback from both Norwegian and foreign customers

  • Frontline currently sells to countries like Norway, Poland, Belgium, Croatia, Lithuania, Estonia and Latvia

Support via Teamviewer


Optimized for instant remote desktop support, this small customer module does not require installation or administrator rights — simply download, double click, and give the provided ID and password to your supporter.

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